Once you have selected your products, add them to your cart by clicking “Add to Cart".

1 - Proceed to Checkout as a Guest or Create Your Moanne Account: Register using your email address.

2- Enter Delivery Information: Provide the recipient’s name and address, then select your preferred delivery method.

3- Add Payment Details: Complete the payment information securely.

4- Review Your Order: Carefully verify that all details are correct.

5- Submit Your Order: Once submitted, you will receive an email confirmation stating that your order has been received for processing.

Write us at sales@moanne.com if you need a custom quote or have questions before ordering.

Payments are accepted via credit card, debit card, Apple Pay, Google Pay and Shop.

Bank transfer payments are also available. Contact us for more information.

All Moanne transactions are conducted securely. Our website uses SSL encryption to safeguard your personal and payment information.

For your protection, Moanne does not store any credit card details.

Upon request, our craftsmen can personalize Moanne creations. Dimensions, finishes and materials are fully customisable on all pieces. If you are interested, we invite you to contact us with your project details and we'll put together a quote.

Yes, we ship all over the world. Shipping costs vary based on the destination and size of the order and will be calculated and added at checkout.

Our products are handmade to order. Production typically takes around 8 weeks, with additional time for delivery. Custom orders and large quantities may take between 12 to 24 weeks.

Once your order has shipped, we will provide you with a tracking number via email so you can monitor its progress.

Contact us immediately at sales@moanne.com with photos of the damage. Keep the original packaging. We'll sort it out.

Yes, our products come with a 24-month warranty against manufacturing defects. This warranty does not cover damage due to misuse, accidents, or alterations.

We accept returns of defective or damaged items within 14 days of receipt. Contact us at sales@moanne.com with your order details and photos, and we'll assess whether repair or replacement is the right course of action.

Depending on the nature of the damage, we may offer repair services. Please contact us at sales@moanne.com with details and photographs of the damage to discuss repair options.

Moanne is a design company specializing in handcrafted furniture and home decor.

We aim to make a positive impact on the world, fostering genuine connections and promoting mindful consumption. Through our avant-garde designs, we celebrate individuality and enrich lives, transforming spaces into arenas of inspiration and personal expression.

We're based in Spain. We operate online and ship internationally.

Moanne was founded in 2015 with the mission of creating handcrafted pieces that challenge conventional aesthetics and inspire thoughtful reflection.

Write us at sales@moanne.com or through the contact page. We'll get back to you within 48 hours.